Policies

Cancellation & Refund Policy

Please read this policy carefully before making a booking.

Booking and Payment

  • A booking is confirmed only after payment has been received.

Cancellation Policy

  • Cancellation 7 days or more before check-in: 80% refund.
  • Cancellation 3–6 days before check-in: 50% refund.
  • Cancellation within 72 hours of check-in: No refund.
  • Same-day cancellations and no-shows: No refund.

Early Departure

  • Guests who check out before their scheduled departure date will not receive a refund for unused nights.
  • In cases of serious illness or other unforeseen circumstances, management may review refund requests on a case-by-case basis.

Refund Processing

  • Approved refunds will be processed within 7–14 business days using the original payment method.

Management Rights

  • Tilda Bel's Haven Apartments reserves the right to modify this policy.

Questions? Contact us and we'll be happy to help.